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Talos recently warned that at least half a million routers have been endangered by a new form of malware called VPNFilter. After an earlier version targeted devices in Ukraine, VPNFilter has spread rapidly in around 54 countries, affecting home and small business routers. How VPNFilter Works Talos cited the vulnerable devices as Linksys, MikroTik, Netgear, […]

An emoji encrypted with a series of hidden codes has been reported to disable and crash the messaging apps of Apple Macs, iPads, and iPhones. Read on to discover how you can address this problem before it does severe damage to your device. What is going on? A bug, known as “Black Dot,” is locking […]

There are things that need to be done after unboxing a new laptop. After installing Microsoft’s Windows 10, you need to unlock its full potential by tweaking some important settings. The best thing to do is get help from a technician, but there are a few things you can do without assistance. #1 Check for […]

High-quality products and services can make a business successful, but exceptional customer service is what makes customers come back. This is why companies constantly try to innovate their customer service strategy — and some do it by adding artificial intelligence (AI) into the mix. How AI capabilities enhance customer service AI has two capabilities that […]

Why Hybrid Clouds are More Than Just Another Trend

It should come as no surprise that many small to midsize business owners take pride in overseeing every aspect of their startup business.

Cloud computing and virtualization are similar but not interchangeable. Both have their own benefits, so it’s worth learning how each technology works. With this knowledge, you can make the most out of your technology investment. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If one day […]

Microsoft outlined a list of new features it will deliver to its various Outlook apps, including bill-pay reminders, better calendaring across time zones, and a way to see who has RSVP’d for a meeting. Here are five that could potentially be the most important. #1 RSVP Outlook makes it fairly simple to invite people to […]

Why More SMBs are Turning to the Cloud to Reduce TCO

More small and mid-size businesses (SMBs) seem to be taking the initiative to learn more about the benefits of the cloud.

In the wake of Facebook’s worldwide privacy scandal, it’s time to revisit some social media best practices. Your information is incredibly valuable, and you can’t rely on social media platforms to keep it safe from hackers. Heed these tips to make sure your Facebook and Twitter accounts are well secured. Lockscreens exist for a reason […]

If you own a laptop, chances are you’ve noticed how hot it can get. You might not know it, but your laptop may already be overheating, which will lead to decreased efficiency and a shorter lifespan. Here’s how to protect your laptop from further damage due to overheating. Causes of overheating Laptops create heat during […]