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  On Demand IT Services

     
     

                      

                      

                  
IT Source’s On Demand IT Service plan combines many of the benefits of our Managed IT Service plans, with the flexibility of a pay-as-you-go service - all without sacrificing critical IT support. The small recurring monthly fee guarantees that IT Source is monitoring your network and performing routine and scheduled preventative network maintenance, including desktop optimization and security updates. As needed, you'll have access to a complete IT department including certified engineers, network managers, and a senior level CTO (Chief Technology Officer) on an hourly basis.

IT Source designed On Demand IT Service specifically for:

  • Small offices seeking more than just reactive hourly IT support, but not ready for dedicated and fully managed IT service
  • Small organizations with limited budgets not meeting the requirements for IT Source’s Managed IT Service, but want access to IT Source’s high levels of customer service and experienced team of technicians
  • Larger customers that want the added resources of IT Source’s IT professionals and state of the art remote monitoring & management tools to supplement their internal IT department

                          
PC Maintenance
Automated Scheduled Anti Virus Updates checkmark
Automated Scheduled Spyware Prevention and Deletion checkmark
Automated Temp File Deletion checkmark
Automated Patch Assessments & Updates checkmark
Comprehensive Tracking of all Software and Hardware on each Desktop/Laptop checkmark
Detailed & Comprehensive Reports for Inventory & Preventative Maintenance Activities checkmark
Live Help Desk Technician Availability for Remote Troubleshooting checkmark
Server Maintenance
Automated Daily Maintenance checkmark
Database Size Monitoring checkmark
Message Queue Monitoring checkmark
Event Log Monitoring checkmark
Service Monitoring checkmark
Security Patch Management checkmark
Service Pack Management checkmark
Core Health Monitoring checkmark
On Demand IT Service
Live Help Desk Support checkmark
Network Support and Administration checkmark
Strategic Planning and Guidance checkmark
Hosted Solutions (email, backup, spam filtering) checkmark
Onsite Support and Projects checkmark
Custom Development checkmark
Disaster Recovery Planning checkmark