November 27th, 2015

While HIPPA’s implementation in relation to technology has been problematic to say the least, things have become much clearer over the course of the past year. However, there are still a few areas in which your office might not be compliant. This isn’t necessarily through negligence on your part, but rather simply a lack of understanding as to the requirements. We look at four facts your practice should know about HIPAA and your IT.

If you’re still confused about which parts of your IT are HIPAA-compliant and which parts need to be addressed, don’t panic. You’re not the only practice still struggling to figure out just what exactly is and isn’t compliant. Here are four important things you should know about the technology your office uses and its relationship with HIPAA.

Telehealth and mHealth are not always compliant

If your practice has invested or is thinking about investing in telehealth or mHealth, you need to make sure it is HIPAA-compliant. While most telehealth technology is HIPAA-approved, you might be required to enact one or two measures to make it compliant. An IT specialist should have no problem making sure your telehealth is up to code.

On the other hand, mHealth might be a little more problematic. While a lot of hardware and apps, including Fitbit and the Apple Watch, are HIPAA-compliant, it is a field that is still very new and constantly changing. Your best bet is to consult regularly with an expert to make sure your mHealth is following all the necessary regulations.

All info, not just EHRs, needs to be HIPAA-compliant

If your office has individually identifiable ePHI data sets on-site, including information like billing records, appointment information and test results, they must be kept on HIPAA-compliant devices and servers. A lot of medical practices that use cloud-based storage for their EHRs overlook this fact. While it’s good to have your EHRs ready to go on the cloud, make sure the rest of your ePHI data is protected as well. If it isn’t, you could be facing a fine.

Your protected health information notice must be available online

If your practice has a website, HIPAA’s rules dictate that it must contain a copy of your updated protected health information notice for patients to access. If you have a website and this information is not currently posted, you might consider getting this done in the near future in order to avoid any problems.

Healthcare business associates must also be HIPAA-compliant

It is not just medical practices, healthcare clearinghouses, and health plan organizations that are required to be HIPAA-compliant. Any other business that has access, electronic or otherwise, to protected health information is also required by law to be HIPAA-compliant. This includes any accounting or law firms you work with that may already be accessing your files electronically to carry out work. In order to avoid any potential trouble for your practice or its partners, it best to ask them if they are HIPAA-compliant. If they aren’t, cease all access to files, and make sure they take action to correct this issue immediately.

Still not sure if you’re 100% HIPAA-compliant? Our team of experts can run the necessary risk analysis, and assist in correcting any areas of your technology that may not be in line with current regulations.

Published with permission from Source.

November 25th, 2015

ITsource, along with other local healthcare vendors, is hosting a free seminar on February 4th on two important topics: healthcare mergers and fraud prevention.

The information will be presented by financial professionals from Moss Adams.

Consolidation remains to be a prevalent trend in the healthcare industry. Calvin Swartley, who is a member of Moss Adams’ Valuation and Litigation Services Group and who specializes in healthcare valuation, will discuss actions that practice managers can take to protect the practice’s best interests before and during an acquisition.

Fraud is more common in medical practices that many realize and Lisa Hoglan will discuss the many ways fraud can happen and steps that managers can take to prevent it. Lisa is a Partner at Moss Adams with 25 years of experience. She consults with a variety of healthcare organizations.

This seminar will be held at Emerald Queen Conference Center in Tacoma from 7:30 to 12:00 Noon. It’s free but registration is required. Please call Patrick Rowe at 253.835.1210 if you are interested or have questions.

Topic Article
November 23rd, 2015

People want to read your blog. You may not think it’s true, but the fact of the matter is that someone somewhere is looking for information on a subject you know inside and out. Of course, this information has to be presented in way that is engaging and unique to stand out and catch people's attention as perhaps incorporate key search terms. But with a little work your blog can become an asset for your company. Here are a few tips to make it happen.

We’re not here to judge. However, if any one of these scenarios resembles the current state of your blog, it might be time to do something about it. We know you’re busy and that the last thing you want to do is write about your business but, with content that is carefully crafted and curated, your company will have an unique asset that can help lead your marketing, by establishing you as an expert in your field, and promote sales efforts by driving people to your website.

You’re probably wondering where to begin. Well go ahead and reset the password for your WordPress or Tumblr account, because we have a few pointers to help you get started.

Use your blog to build your brand identity

For small and medium-sized businesses, it can be difficult to build a brand identity. You have your logo and colors, but what does your brand consist of beyond that? What is its personality, what characteristics does it have, and what is its tone? These are just a few of the questions you need to consider before you begin writing your blog posts, or having someone else write them for you, of course, which is a good option for busy business people.

A blog that reflects the personality of your business helps to give you a brand identity in the minds of readers by letting them know just what your company is. A hardware store is most likely going to want the contents of its blog to be straightforward, reliable and no-nonsense, while a marketing company is likely to have a blog that shows off its creativity, playfulness and skill at design and wordplay. This is your chance to develop your company’s identity, and explore just how you wish to be perceived by online readers.

Tip: Before starting to write posts for your blog, picture your business as a person, and write down what this person would say and how they would say it. This should be used as the foundation for each and every blog post.

Create a strategy and schedule for your blog

A clearly defined schedule and game plan for your blog will help make sure that once the ball starts rolling, it keeps rolling. Your goal from a scheduling perspective should be to have at least one new post a week. More is always better, but weekly posts will at least let both readers and Google know your site is still active.

In terms of a blogging strategy, don’t feel like every post needs to be a second coming of The Odyssey. Sometimes all you need to do is come up with a quick tip, or share a video you think is useful to people visiting your website. Varying the the length and type of content featured on your blog is a good way to keep things fresh.

Tip: At the start of each month, you should come up with blog topics and a deadline for each post. This should help make sure content is always going up on your blog.

Lead and inform, but do not sell

One of the biggest challenges for small and medium-sized businesses with a blog is to keep the content related to your company without putting on the hard sell. Realistically, the goal of your blog should be to point people in the direction of your business without pushing them into buying something. They should be able to reach that conclusion organically.

Let’s use an auto parts store as an example. A blog on the quality of the windshield wipers it sells is unlikely to generate a lot of interest. That’s because it is not something that resonates with a lot of people. A post on the dangers of driving with old wiper blades, however, will help get readers more interested in investing in new blades. And the good news for them is that they can purchase new wiper blades right, without even having to leave your website.

Tip: In addition to creating informational posts, don’t be afraid to add blog posts about your employees, especially if you do not have dedicated staff pages on your website. This can enable people get to know the names and faces behind your business, and help potential customers to feel more comfortable with your company as a whole.

You made it to our blog, so there must be something to this whole blogging thing. Get in touch with us if you want to know more about how blogging, or any other technology-related tools, can help add value to your business. And of course, feel free to keep reading our blog while you’re here!

Published with permission from Source.

November 19th, 2015

Healthcare_Nov19_ATraditionally, healthcare delivery has been based on a face-to-face meeting between patients and physicians in a hospital or clinic. But the latest advancements in medical technology has altered how and where healthcare is delivered. Nowadays, patients expect to interact with physicians and receive medical recommendations and treatments via the phone and online channels - this approach is known as ‘telemedicine’. If you’re looking to improve the level of patient service and satisfaction in your healthcare business, then read on.

What is telemedicine?

Telemedicine is the provision of healthcare services, including interactive consultations, information exchange and medical diagnosis, over a distance through the use of telecommunications technology. The purpose of telemedicine is to improve a patient’s health and wellbeing. It is considered as a cost-effective alternative to the more traditional in-office medical checkups.

Benefits of telemedicine

Patients who feel overwhelmed by both medical professionals and their surroundings now have a reason to smile, as telemedicine offers a more comfortable and user-friendly approach to those who are seeking healthcare in the comfort of their homes. Some of the benefits of telemedicine include:
  • Convenience - Physicians can extend their reach to patients in rural and disaster-struck areas where healthcare is highly needed. Emergency treatment can be carried out easily without the need for travel.
  • Collaboration - Health professionals are granted access to medical databases, allowing them to browse patient records. What’s more, telemedicine allows healthcare professionals from multiple locations to share their experience and knowledge, which could prove very useful for critical cases that require specialized insight and treatment.
  • Time-efficiency - With telemedicine, physicians are able to effectively monitor their patient’s conditions, thereby reducing the number of patient visits and increasing the ability to provide care for more patients.
  • Cost-efficiency - Telemedicine has been shown to decrease the cost of healthcare through reduced traveling costs, improved management of chronic diseases, and shorter hospital stays and visits.

The three types of telemedicine

Telemedicine can be classified into three main categories, including:
  • Store and forward - This type of telemedicine involves the transmission of medical information, such as radiology images, videos and medical records, from one doctor to another. The doctor on the receiving end is usually a specialist whose job is to interpret and evaluate the data at hand, in order to develop diagnosis and recommendation of treatments to the patient.
  • Remote monitoring - This method facilitates doctors to remotely observe patients who suffer from chronic illnesses or specific conditions such as heart disease, diabetes, or asthma, by using various technological equipment. Patients can greatly benefit from remote monitoring, since they can save themselves from the trouble of visiting the doctor in person.
  • Interactive services - This service allows doctors to deliver advice to patients who require immediate medical attention. There are several telecommunication methods used for this purpose, including live video and audio conversations, online communication, and home visits.
Telemedicine is currently being adopted in numerous healthcare facilities, and the numbers are growing steadily. If you want to learn how to implement telemedicine into your healthcare business to improve patient care, give us a call today.
Published with permission from Source.

November 16th, 2015

BusinessIntelligence_Nov16_B Business Intelligence (BI) software has helped thousands of small and medium-sized businesses around the globe increase profits and improve efficiency. If you think your business will enjoy similar success by simply installing some software you are sorely mistaken. You must plan BI implementation wisely in order to see the results you want. Here are a few things you should take into consideration.

Quite a few business owners see other companies using BI software and tools successfully and hope to emulate those results. Unfortunately, BI goes far beyond installing a program on your employee’s computers and expecting them to churn out results because of it. In fact, without proper planning in place, you could end up losing money on your BI investment.

If you’re ready to bring BI software and tools to your small or medium-sized business but aren’t quite sure what your should be looking for, here are four things you need to consider during the planning process.

What data do you need to know

BI software is great at helping you obtain data and presenting it to you in all kinds of different ways. But it’s only helpful if you can actually use the information. Too many businesses jump on the BI software bandwagon because they hear about the great results other companies have achieved using these tools. However, if you don’t know what information you’re looking for or how to use that data to your advantage, BI software essentially becomes a toy for you and your staff to play with.

That’s why you need to fully understand what information and data your business needs before implementing any BI software. This will help you pick the best tool for your needs and then utilize it to great effect.

Create specific goals

When you are planning to implement BI software it is vital to have a specific endgame in mind. Increasing profits sounds great but it’s hard to utilize BI effectively when tackling a goal of that magnitude. Instead focus on performance metrics you can measure like higher closing rates or more online conversations. This will help make your planning easier and allow you to find the BI tools required to reach those goals as well as track your progress along the way.

Think about today and the future

It is important to not only think about BI software in correlation to your short term goals but your long term ones as well. You want to make sure your BI software is useful both now and in the future. Find something that can grow alongside your company over the long haul. You don’t want to constantly be changing or adding on to BI tools unless it is absolutely necessary. If possible, find BI solutions that are scalable and flexible so they can help over a longer period of time.

Keep it simple

Sometimes the desire to know more about your company can see you end up overloading your staff and employees with complex toolsets and data. The goal, especially for small and medium-sized businesses, should be data that is quickly accessible and easy to comprehend. This will allow you and your team to make speedy and informed decisions. Convoluting the process with unnecessary information or complicated process will only serve to negate what you are trying to do by installing BI software in the first place.

BI tools and software are designed to help you work smarter, not harder. When you plan to bring them to your company, this is something you will want to keep at the forefront of your decision making process.

If your company is looking to start utilizing BI tools, our team of experts can help. Together we can create a BI plan that works best for your business.

Published with permission from Source.

November 12th, 2015

HealthcareIT_Nov12_AAs healthcare practices across the nation continue to find out, patients place ever-diminishing levels of importance on care alone. While it is and will forever be a factor that influences a person’s decision, convenience has become another key area patients look at when choosing a healthcare facility. Online scheduling, in particular, has become something more and more of us consider when selecting a healthcare provider.

In order to succeed in today’s technology-driven world, you have to provide convenience alongside top-notch care. As the use of smartphones, tablets and other Internet-connected devices has permeated society, healthcare hasn’t always done a great job of keeping up. Those facilities that have kept up with tech trends have seen an uptick in both the number of patients they take in and the quality of care they are able to provide, while places relying on the old ways continue to remain stagnant in both areas.

Online scheduling is one of the simplest, and most popular, pieces of technology used by forward-thinking healthcare clinics. With this, patients are able to see when a doctor is available and schedule an appointment using your website. According to research from Accenture, 38 percent of all healthcare appointments will be scheduled online by 2019. Still not convinced your practice needs it? Here are 4 additional benefits of online scheduling.

New patients prefer it

More than ever, people are less inclined to make phone calls especially if it involves ringing up someone they don’t know. For many people looking for a new doctor or specialist, they will simply keep looking for one that has online scheduling to avoid having to make a call. If you don’t want your practice to miss out on potential new patients, having online scheduling is a no brainer.

More time for your staff

Think about how much time your staff spends each day answering phone calls from people needing to make an appointment. It’s probably a lot if you have a busy practice. Imagine if they were able to focus on patients at your facility instead of being on the phone with ones who want to be there. It would probably improve the level of care each person receives while at your facility. This will allow patients at your office to feel as if they are truly being taken care of and increasing the chances they return in the future.

Added flexibility for patients

One of the most difficult things for a patient is trying to schedule an appointment when your office is closed. If something happens at 8pm, they have no way of knowing if you will have time to see them the next morning. This puts them in a bind as they either have to take time off work and hope you can see them or go into work in the morning and wait until they can make an appointment.

With online scheduling, this problem is easily avoidable. They can simply log in to your website and see when you are available. This allows your patients to plan their schedule accordingly around the visit without having to wait until the next day.

You’re going to need it eventually

Sure, you probably can get away with not having online scheduling at the moment and maybe even for the next year or two, but eventually the time will come for your practice to embrace the technology. The sooner you do it, the sooner you can get your staff trained and the sooner your patients can enjoy the benefits of it. And for those healthcare providers who think online scheduling is simply a passing trend, well we’re sure there were plenty of doctors who said the same thing about the telephone when it was first introduced.

Need help setting up online scheduling at the your practice? Want to learn more about how technology can help make things easier for your patients? Talk to our IT experts today.

Published with permission from Source.

November 9th, 2015

164_B_SMAs a business owner, you may think social media isn’t worth the effort. You may have dabbled in Twitter, Facebook, or LinkedIn and seen minimal (if any) results. Of course there are other businesses that do well on these platforms - like Nike or Google - you may think. But these are exciting brands! What can a business owner with a boring brand do? Quite a lot actually. And to prove this point, here is one “boring brand” with a large following on social media that everyone can learn from.

Owning a “boring brand” is not an excuse for a poor social media presence

You've probably heard of 3M but may not know exactly what they do. However, there’s a good chance you may have some of their products in your house. If you have Ace bandages, Scotchgard, or Post-it notes lying around your bathroom or home office, then you are guilty of being an owner of 3M products.

So when it comes to social media, why does this company matter? Simple. They have 121,000 followers on Twitter, which may sound pretty remarkable when the name of this brand isn’t Apple, BMW or Taylor Swift. So how does a company like 3M succeed? Here are a few things they do well, and you can do too.

Invest in people

If you’re the sole person shooting out tweets, updating the status of your business’s Facebook page or writing articles to post on Linkedin - all while you’re trying to run your business - it’s no wonder your social media presence is failing. You know as well as anyone, that you don’t have the time for it. And for this reason, it’s impossible to put your full effort into growing a social media presence. So why not hire at least one expert (or maybe a few) to manage it for you? You’ll likely see a noticeable uptick in your followers. And even better, you’ll no longer be distracted with social media, and can focus on growing your business. What’s not to love about that?

As for may wonder, how many people do they employ to manage their social media presence? The answer is about ten, which is a very tiny percentage of the 90,000 employees who work there. Obviously, with 120,000 followers, their efforts are paying off.

Shoot for more content over quality content

Quality content is undoubtedly important, but quality should not be an excuse to avoid publishing content. As a business owner, that means you can’t review and approve every post and article that goes out. You need to trust your social media team to do their job. What’s more, you may fear that your team could commit some social media faux pas and accidentally publish content that outrages some of your followers. Here’s a news flash for you: it’s likely going to happen at one point or another. 3M publishes content quickly. Do you think they’ve posted content that some of their 120,000 followers have disagreed with? Of course they have. When you speak to the masses, there is no way to please everybody. So sit back, accept it and trust your social media staff. Mistakes will happen, but nothing engages your followers more than fresh, timely content. That is except for this last pointer...

Ask questions

Many social media platforms are all about engagement. If you’re aiming for more followers, you need to engage your customers and prospects. And a perfect way to do so is to ask questions. Not only does this create a connection between your brand and your customer, but it also attracts new followers. 3M posed the question, “what does science mean to you?” to their Twitter following with some incredible results. The tweet generated more than 500 favorites and 200 retweets. This is an example of the power of a question. So when it comes to social media, remember to ask questions, respond and engage. This is what many of the platforms are designed for.

What it comes down to is that your business already provides value and improves your customers’ lives in one way or another. If it didn’t, no one would buy from you and you wouldn’t have a business to begin with. So leverage that value and educate your customers on social media. You are the expert, and there are people out there who are interested in what you have to say.

For assistance with your social media presence or any of your IT needs, get in touch with our experts today.

Published with permission from Source.

Topic Social Media
November 2nd, 2015

BusinessContinuity_Nov2_BThere is nothing worse for a company and its customers than being forced to close because of inclement weather. And with winter almost upon us once again, now is a good time to make sure your business continuity plan is prepared for anything and everything mother nature is looking to throw your way. By communicating with your staff and customers before, and during, a storm, you can ensure your company can make it through rain, sleet or snow.

While weather varies drastically depending on where you live, nowhere is immune from inclement conditions during the winter. It’s only a matter of time before your local weatherperson appears on TV warning you to brace for yet another “Storm of the Century”, and in turn everyone whips themselves into a frenzy preparing for the worst-case scenario.

However, you shouldn’t just be focusing on your personal affairs; you need to make sure your business is ready as well. Even if the forecast doesn’t turn out to be accurate, it’s always better to be safe than sorry. For this to happen, you will need to stay in constant contact with both your employees and customers before and during a storm to make sure they know what to expect. Doing this will help limit interruptions and make sure clients can adjust the expectations they have of your business. Here is how you can use communication technology to prepare for any possible service interruptions caused by bad weather.


The great thing about technological advancements over the past few years is that they allow for many employees to work from home, or from anywhere that has an internet connection. However, they must be prepared to do so. That means you should be letting employees know that there is a chance they might be working from home three or four days before a storm is due to hit. During this time, have your IT department or provider check with those employees to ensure they have the capabilities to work from home, even if it is in a limited capacity.

During this time, designate certain employees as flex workers if you can’t determine just how bad the weather will be the next day. This means that they will check the weather in the morning and come in if it is safe. They will also be in charge of informing other employees whether or not they will need to come into work.

Finally, make sure there is an updated spreadsheet or file with all your employees’ contact details, and that this is available to those who may need it. It is important that each person at your company is able to be reached via multiple channels, because you never know which services a storm may knock out. Having this ready before anything happens will allow for more efficient communication during inclement weather.


Your customers depend on you, and it is absolutely vital that you keep them informed of how the weather situation will affect your business. One of the easiest ways to do this is via social media. In the days leading up to the storm, let your followers know that you are keeping an eye on the situation, and provide contact information for someone at your company who can give them additional information if needed.

If your business will have to close because of bad weather, it’s good practice to announce it as far ahead of time as possible. Ideally this will be done on the night before or, at the latest, early in the morning of the closure. You don’t want customers trekking in three feet of snow to get to your shop or office, only to find out it's closed.

Make sure you get in touch with clients right away to inform them of any delays that might occur in delivering goods or services because of the office shut-down, and give them an estimate as to when your business will be fully operational again. Just because you aren’t responsible for the weather doesn’t mean you can stop being accountable altogether. Staying ahead of the game will prove to clients that your company is organized and prepared for anything.

Of course, communication is just one part of a comprehensive business continuity plan. Contact our experts today and find out how we can keep your company functional no matter the weather.

Published with permission from Source.

October 29th, 2015

164_A_HC2016 will be here sooner than you know it. This makes it an excellent time to start thinking about next year’s IT budget, and how to best address your technology needs to keep your practice growing, compliant, and not stifled by outdated IT that distracts you from your patients. To ensure your IT is dependable for 2016, here are a few steps you can take to prepare your practice.


One reason some practices fail to update their IT at all, and then wind up with broken technology that causes endless headaches and delays, is that they’re simply overwhelmed by the number of technology choices available, and are unsure what needs to be upgraded or replaced. That’s why the first task you should undertake in planning next year’s IT budget is to evaluate what you have right now.

If you have a small or medium-sized practice, you may be able to do this by walking around your office and simply taking a visual assessment of your technology. However, if you don’t feel comfortable doing this, another option is to use a software tool or hire an IT provider to determine which pieces of technology you use regularly.


When you’re done with the evaluation, you’ll have likely discovered some IT issues that need to be addressed immediately. If you have the budget to fix them this year then go ahead and do so, otherwise prioritize these technology repairs in your 2016 budget. This will help ensure IT doesn’t create unnecessary dysfunction in your daily operations.


Stop thinking about technology for a moment. Instead, think about your long-term goals for your practice. What do you want to accomplish in the next one, five, and 10 years? What do you envision your practice looking like then? Jot your goals and answers to these questions down on a piece of paper, then evaluate whether or not your practice can achieve these goals with IT implemented as it is now. If it can’t, what technology changes need to take place? The answer will reveal which IT adjustments are necessary for the future of your practice in 2016 and beyond. Here are a few other ideas to consider when planning your long-term IT strategy.

Usability – complex technology not only scares the average user, but it also prevents many from using it. If you want you, your staff and your patients to use your new IT solution, make sure it’s user friendly. Otherwise you’re simply throwing money away.

Automation – because the healthcare industry is understaffed as it is, you need all the help you can get. Technology can act as your team of extra staff members, automating and taking care of processes that are usually performed manually. This will free up your real employees to spend more time taking care of your patients.

Adaptability – both technology and the healthcare industry are in a constant state of change. So when implementing new IT, find something that will evolve with your industry. If you’re unsure, talk with the vendor of the technology product you’re interested in, or consult with an IT provider to help you along.

Lastly, we understand that IT is not the specialist area of most healthcare professionals. So if you ever have any questions, or need assistance planning for your future IT needs, our experts are more than happy to help you in assessing, evaluating and implementing new technology that will take your practice into 2016 and beyond.

Published with permission from Source.

October 27th, 2015

Office365_Oct20_BMillions of business users around the world use Outlook to manage their email communications including contacts, schedules, calendar, and more. While Outlook is an indispensable tool for your company, many people only use it to send and receive emails without learning about its more advanced features. Here are some tips that will help enhance your Outlook experience.

Filter emails

We all get bombarded with new emails every day. Finding relevant emails and messages that you really need to re-read can be time-consuming, especially if you have to keep going back to old emails in a huge inbox. That’s where the Filter Email option comes in. With this filter you can instantly sort your mailbox to show only certain types of emails, such as those with attachments and specific time periods. You can also type into the search box to drill down even further in your filtered view.

Write new emails instantly

This shortcut is designed to save you time from switching back and forth between Outlook and other programs. Regardless of what you currently have on your screen, you can create new emails, appointments, meetings, contacts, and tasks easily. Simply right-click on the Outlook icon to open a list containing these direct shortcuts.

Assign categories

If you receive a large number of emails every day, it certainly helps to create categories and assign emails to their corresponding groups. Outlook allows you to create color-coded categories such as green for Done, yellow for Pending, orange for Urgent, red for Due, and so on. This way you can quickly identify the status of each email and prioritize your tasks at a glance. To create a new category, right click on the Categories column and select All Categories from the dropdown list.

Create folders

This is one of the most basic and useful email management tips that is often overlooked. You can avoid cluttering your inbox by creating custom folders for specific emails. While there’s no limit to the number of folders you can create, the general rule of thumb is to create a folder for each client or subject. To create custom folders, simply right click on Outlook’s left navigational panel and choose New Folder from the dropdown list. Moving the emails from your inbox to a custom folder is as easy as dragging and dropping.

Email templates

If you have to send emails that contain the same basic information that is rarely updated, templates can save you a lot of time. Start by writing a new email message, entering essential information that you need to reuse, and leaving a visible blank space for new information that needs to be changed each time you send the message. Then navigate to the Files tab and choose Save As. From the dialog box, change the file type to Outlook Template (*.oft), and save. Whenever you want to use the template, head over to New Items > More Items > Choose Form... and select the template file that you have saved, then begin customizing it.

Outlook is a great email communication software that is included in the Microsoft Office 365 package. For more information about Office 365 and how it can improve your business’s productivity and bottom line, get in touch with our experts today.

Published with permission from Source.